Cellcom says services 'performing well'; an ex-FBI agent explains why no information was shared on what happened ...

From increasing prices to severe outages, it hasn’t been easy for traditional wireless carriers such as AT&T, Verizon, and ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

The Trump Administration and DOGE have implemented new phone service restrictions that the Social Security Administration ...

The best cell phone plans for one person come from budget-friendly carriers, which offer single-line data for value that ...

It's been more than one week since Cellcom customers have had full cell phone service. On Tuesday, FOX 11 learned the ongoing ...

That raises another question: what happens if we're somewhere with no cellular service or our phone doesn't have a SIM card? Will we be left to fend for ourselves, or is there a way to get in ...

Social Security recipients should know about two phone service changes that started Monday. • Need to change your direct deposit info? Changes to direct deposit information must now either be ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain customer service needs, the agency braked and hit reverse. The ...

The memo warns the new strategy may lead to the “false-positive flagging of legitimate teleclaims” but says it’s still a better option than limiting phone service for retirees or disabled ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...