One is a master key – also called an arrow key – that opens all locked mailboxes, like the ones inside multi-unit buildings. They are supposed to be logged and returned at the end of a carrier ...

The audit found the master keys, known as arrow keys, were unaccounted for or unsecured across multiple post offices in Maryland in January. Separately, the U.S. Attorney for Maryland announced ...

From 2019 to 2024, the records reviewed by CBS News showed that auditors checked 84 postal facilities for issues related to securing their arrow keys. In 76 facilities across 25 states and the ...

Federal prosecutors announced developments in two cases involving mail theft Thursday, the latest series of charges across the country as the U.S. Postal Service grapples with securing deliveries.

Universal keys, also known as arrow keys, are used by mail carriers ... The audit also found that USPS policies don't require a master key inventory, which would include all keys issued by the ...

A spokesman for the United State Postal Inspection Service confirmed Friday that the master key, known as an “arrow key,” was stolen in the robbery. Robberies against postal employees have ...

THE AGENCY WILL ALSO REPLACE THOSE SO-CALLED ARROW KEYS WITH ELECTRONIC LOCKS. ARROW KEYS ARE THE MASTER KEYS TO OPEN ANY COLLECTION BOXES IN A PARTICULAR ZIP CODE. THIEVES ARE USING THE KEYS TO ...

The mail carriers would be robbed at gunpoint of their "arrow keys" or master keys, which can be used to access checks and personal information from stolen mail for the suspects' gains.

In those cases, the crooks were after the carriers’ master arrow key, which can open big blue mailboxes or clusterboxes where hundreds of pieces of mail are stored in one place. The ultimate ...

DENVER — On a Friday afternoon, while a letter carrier ate her lunch in her mail truck, two thieves attacked her while demanding her “arrow key,” according to federal court documents filed ...

Police said someone stole a postal worker's "arrow key" which can open any mailbox ... That’s when a USPS worker was robbed, and their master key, which can open any post office box, was ...