Steve Stafford was having fits, trying to get appliance manufacturer LG to repair his under-warranty washing machine. After ...

"If it's half the cost of a new one, we'll generally point them towards a new one," said Todd Lahey, the president of an ...

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.

Console repairs have always been a hit-and-miss sort of thing; just ask anyone who got hit by the dreaded Red Ring of Death ...