Pennies will still be legal tender, but cash prices will soon be rounded up or down to the nearest nickel (which cost even ...

National Bank Financial analyst John Shao, who has an “outperform” (buy) and $3 target on the stock, said in a note that the ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Trust is built or rebuilt through honest, values-based storytelling. It’s a significant opportunity for damaged brands. Why? Because companies that acknowledge error and demonstrate intent to change ...

In a survey, 49% of shoppers admitted to abusing lenient return policies. What is the criminal side to return fraud?

This woman was working the register at a busy store when a customer mindlessly dumped unwanted items in the wrong place.

From free returns to fake refunds, retailers are walking a fine line between customer service and costly abuse.Retail returns ...

Drew Goins is a newsletter writer and editor in the Opinions section. He came to the paper as a summer intern on the news multiplatform desk in 2016 and worked on the news side for two years ...

Catherine Rampell is an opinion columnist at The Washington Post and an anchor/co-host at MSNBC. She frequently covers economics, public policy, immigration and politics, with a special emphasis ...

RedCard holders also get exclusive offers and deals to save even more. Target makes customer experience a top priority. Stores have spacious and uncluttered aisles for both customer comfort and ...

The PDF format is meant to be non-editable, but if you scan a document that comes out too light or receive a contract with type that is too faint to read, you need a way to darken a PDF. Here are ...