Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

LAREDO, Tex. (KGNS) - A crash involving four vehicles is causing delays on I-35 in Laredo. Laredo Police said the accident happened Friday, January 3, around 1:30 p.m. in the northbound lanes near ...

Next week at the CES 2025 trade show in Las Vegas, we'll once again be able to see and hear about the latest tech trends in person.

This article shows you how to set, change, and recover secure passwords for your MySQL root account, so you'll never be at a loss.

The Town of Pacolet announced road closures due to high winds blowing debris on Friday. The Anderson County Sheriff’s Office ...

For business owners in Railroad Square, closing the door on 2024 means exiting a chapter marked by hardship and destruction.

I speak for my entire Office when I say our heartfelt prayers are with Mr. Walker’s family and friends as they navigate this tragic situation." ...

It’s already a new year that’s proving to be filled with new and exciting family fun.  Here are some great ways to spend the weekend all at no cost.

In the early hours of New Year’s Day, a man drove a pickup truck through a busy Bourbon Street in New Orleans, killing 14 and injuring dozens more in what law enforcement officials have called a ...

On Friday, the driver was identified as Ahmad Jamal Khamees Alhendi of Oak Lawn, Illinois. Cherokee County Emergency ...

Material that can be used for moving personal items, or transporting medical supplies are also used to keep cats safe and warm during the winter months in eastern Iowa.

The man who is believed to have died in that truck grew up here in Ohio and was a highly decorated U.S Army Green Beret.