SALT LAKE CITY — People trying to use their cell phones in Weber County’s Upper Valley were struggling Wednesday afternoon after cell phone providers reported an outage affecting all users in the area ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April was 68 minutes.

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

Using your cell phone on a cruise can cost you more than the actual cruise. These two new options may save you money.

Cellcom says services 'performing well'; an ex-FBI agent explains why no information was shared on what happened ...

From increasing prices to severe outages, it hasn’t been easy for traditional wireless carriers such as AT&T, Verizon, and ...

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

The best cell phone plans for one person come from budget-friendly carriers, which offer single-line data for value that ...

That raises another question: what happens if we're somewhere with no cellular service or our phone doesn't have a SIM card? Will we be left to fend for ourselves, or is there a way to get in ...

Social Security recipients should know about two phone service changes that started Monday. • Need to change your direct deposit info? Changes to direct deposit information must now either be ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain customer service needs, the agency braked and hit reverse. The ...

The memo warns the new strategy may lead to the “false-positive flagging of legitimate teleclaims” but says it’s still a better option than limiting phone service for retirees or disabled ...