Servant leadership is an age-old concept ... board meeting in the 1990s when CEO William Pollard spilled a cup of coffee prior to the board meeting. Instead of summoning someone to clean it ...

Servant leadership, as a concept ... the CEO of ServiceMaster in the 1990s. Pollard spilled his coffee as a company board meeting was starting and startled everyone there by kneeling down to ...

We had frank discussions over coffee instead of in the boardroom ... you’ve unlocked their innate desire to excel. Servant leadership is not just a Band-Aid solution for today; it’s the ...

room on the 19th floor at City Hall in Central Jakarta has been turned into a café where officials can enjoy home-brewed coffee. No piles of papers or stationary, but all kinds of coffee makers ...