Salesforce (NYSE: CRM) and NVIDIA have announced a strategic collaboration to develop advanced AI capabilities for the ...

Using speech recognition and voice synthesis AI models, Deepgram’s voice agent systems ensure human-like responsiveness by ...

Also, this integration is likely to improve resolution times and create a more personalized customer experience that drives ...

Join this discussion of how purpose-built CX AI can result in both live and virtual agent augmentation for the ultimate ...

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced ...

The head of Slack, Denise Dresser, tells TechCrunch she is shifting the business chat platform into a "work operating system, ...

Zendesk is a leading UK customer service solution, with all the functionality your business is likely to need. Small business ...

There’s also a new chatbot interface to interact with Salesforce CRM data directly from Slack’s digital work app. Slack AI ...

Salesforce also unveiled for its Tableau product new capabilities that aim to revolutionize business intelligence, enabling ...

Discover how outbound IVR systems boost call center efficiency, enhance agent job satisfaction, and improve customer service.

Looking for CRM software for your real estate business? Check out our top picks of 2024 based on price, reputation, features, ...

We researched CRM platforms based on cost, features, user-friendliness, customer service, and fit. See our picks for the best ...