When our beliefs clash with reality, this produces a sense of mental discord in us called cognitive dissonance, which can ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

When one partner grows faster than the other, a subtle disconnection starts to develop. With open dialogue and shared ...

According to the J.D. Power 2025 U.S. Water Utility Residential Customer Satisfaction Study, SM released today, the increase in price has caused equal and opposite movements in customer satisfaction ...

Airline passengers have revealed that JetBlue, Delta Air Lines and Southwest provide the highest customer satisfaction rate. The study analyzed seven core elements: airline staff, digital tools ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

TROY, Mich.: 15 May 2025 — In a volatile economic environment in which customer satisfaction with most lending products such as mortgages and automotive loans is surging, overall customer satisfaction ...

A new survey has ranked Southwest Airlines No. 1 for passenger satisfaction in economy or basic economy class. Delta Air Lines was ranked highest in satisfaction within the premium economy fare class.

According to the J.D. Power 2025 U.S. Water Utility Residential Customer Satisfaction Study,SM released today, the increase in price has caused equal and opposite movements in customer ...

CLEVELAND, May 6, 2025 /PRNewswire/ -- The Sherwin-Williams Company earned first place honors in customer satisfaction with interior and exterior paint in the J.D. Power 2025 U.S Paint ...

According to J.D. Power’s North American airlines customer satisfaction survey for 2025, passenger satisfaction is actually up a few points over 2024. However, the survey announcement was ...