Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without ...

Copper wire thieves have left landlines inoperable across South Los Angeles. Some customers grow upset with AT&T.

Hass’s testimony was part of a fact-finding effort by the commission as it decides whether to change or update the state’s rules requiring phone companies to provide basic service to all ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...

Sen. Ron Wyden of Oregon, the top Democrat on the Senate Finance Committee, said in a statement that the phone policy and Wednesday’s retreat had caused “head-spinning chaos” that is “undermining ...

The Social Security Administration late Wednesday abandoned plans it was considering to end phone service for millions of Americans filing retirement and disability claims after The Washington ...

Social Security recipients should know about two phone service changes that started Monday. • Need to change your direct deposit info? Changes to direct deposit information must now either be ...