In this model, the Office of Continuous Improvement (OCI ... As facilitators, these employees lead continuous improvement events, consult with team leaders, conduct process map and workflow analysis, ...

Lastly, “Act” is to improve the process ... continuous improvement inside an organization. Before an organization decides to start action, even small ones, companies can simulate and/or model ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among ...