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WEBSAP Emarsys: Over 60% of shoppers shift loyalty in CPG brands. RetailBiz Webinar – Bringing Loyalty Programs into the Digital Age – in partnership with Klarna.
What the Australian retail industry should expect for 2023
WEBWith the COVID-19 pandemic, the past 36 months have been a difficult time for Australia’s retail industry, with businesses having to navigate a plethora of challenges, ranging from rising costs and supply chain disruptions to grave labour shortages.
Navigating the future with a conscious business model
WEB2 days ago · The benefits of implementing a conscious business model extend beyond corporate performance metrics. They encompass broader impacts, such as fostering consumer loyalty, improving public perception, and ensuring long-term viability in a rapidly evolving market. As more companies like Logitech …
The best timing for e-commerce brands to engage for repeat …
WEB2 days ago · Online businesses wanting to sustain or grow their market share cannot afford to focus solely on finding and converting new customers. A more financially savvy approach would lead with focusing on the lifetime value of a customer, and applying lifecycle and retention marketing strategies that keep existing customers engaged, valued, and coming back for repeat purchases.
Why subscription models can boost profits for Australian retailers
WEB2 days ago · Why subscription models can boost profits for Australian retailers. Faced with uncertain consumer spending and the rising cost of goods, Australian retailers are on the hunt for new ways to boost revenues. One that’s gaining increasing attention is the use of subscriptions. As consumers become increasingly comfortable with the idea of ...
Pattern Australia shares five e-commerce predictions for 2024
WEBGlobal ecommerce and marketplace accelerator, Pattern has released its top five predictions on what will shape the Australian e-commerce landscape in 2024. “The Australian retail landscape will take an evolutionary step-forward over the coming year, driven by changing consumer expectations and the …
Why Australian retailers need to prepare for the social commerce …
WEBThe direct-to-consumer approach of social commerce demands greater agility and flexibility in customer experience and service. Retailers must respond quickly to customer queries, comments, and problems related to orders, deliveries, and product returns. This must be managed seamlessly to provide a personalised experience to each customer ...
Resilience in retail: How labour, skills, and technology can shape ...
WEBMar 19, 2024 · The retail industry has always been at the mercy of consumer preferences, but the pandemic accelerated this dynamic to new levels. One of the most striking transformations is the fast-tracking of omnichannel experiences, blurring the lines between online and in-store shopping. In the wake of the pandemic, consumers have created new buying behaviours with webrooming, researching online before ...
Top retail innovation trends for 2021 - retailbiz
WEBTop retail innovation trends for 2021. Digital transformation has accelerated at unprecedented speeds within the Australian retail industry since the COVID-19 pandemic first began. Retail businesses were forced to fundamentally reassess how they do business to survive and recover. Building an adaptable, composable business model has been ...
Attracting and retaining customers with digital - retailbiz
WEBJun 7, 2024 · Attracting and retaining customers with digital. In 2024, it comes as no surprise that retailers are continuing to invest in building omnichannel approaches to customer acquisition and retention. However, retailers are experiencing increasing pressures from international marketplace businesses offering price competitive offerings that are often ...
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